Shipping policy
Understood — here's the updated policy with your requested numbers:
Vytian Shipping Policy
Last updated: July 23, 2026
Processing Time
All orders are processed within 3 business days of being placed. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Standard shipping typically takes 5 to 8 business days from the date your order is dispatched. Delivery times may occasionally be longer due to weather, customs processing, or carrier delays outside our control. You will receive a tracking number by email as soon as your order ships. Please allow up to 48 hours for tracking information to update after dispatch.
Shipping Costs
Shipping costs, including any free-shipping offers, are shown at checkout and may vary by order size or current promotions.
International Shipping
Vytian currently ships within the United States only. We plan to expand to additional countries in the future.
Orders Lost in Transit
If your order hasn't arrived within 30 business days of dispatch, contact us and we'll issue a full refund or a free reshipment, in line with our Refund & Return Policy.
Incorrect Shipping Information
Please double-check your shipping address at checkout. We are not responsible for orders delayed or lost due to incorrect address information provided by the customer, though we'll do our best to assist.
Contact
Email: contact@vytian.com
Response time: within 48 business hours